It’s about keeping the business on the right track

Operations is all about keeping the dealership running smoothly. Depending on the size of the business, your career in operations could see you doing anything from running the office to running the branch. This includes administration, marketing, strategic planning, business development, accounts and more.

Meet Kylie - Operations Manager

I looked at this as being the best next step I could have in my career. A well-known brand, respected, in an exciting industry.

With four elements to the organisation it’s like working for four different businesses and that's what I like the most. It keeps you on your toes, always dealing with interesting challenges in a great environment.

"I like the dedication here to doing things well. We all are behind the Customer First training and approach".

We have a kaizen team, and they meet to look at how we do everything, and how we can make anything and everything better. Quite a cool way to look at your workplace, starting from proven best practice and getting to where we need to be.

There are definitely lots of opportunities, with training at different levels that will really step you through your career path. I've been here seven years now and I'm loving it more all the time.

There are definitely lots of opportunities, with training at different levels that will really step you through your career path."

Is Operations for me?

Where can a career in operations take me?

Being in an operational role gives you an overview of the business as a whole and the ability to connect with all departments. You’ll get an understanding of, and contribute to what’s required to make the business successful. If you’re keen to be involved in strategy, finance and leading people and you’ve grasped the concept of how a Toyota franchise operation works, you could progress to Branch Manager and then ultimately CEO.

What kind of people do you look for?

Having a financial background and some accounting experience definitely helps.  Being able to read and understand financial reports will be highly valuable to help identify areas of strength and weakness of a department.

Do I need experience?

Working in a dealership or another fast-paced business would be a big help. If you’ve got what it takes though, we’ll help you understand our business and get up to speed.



Interested in these key roles? Just use the arrows to find out more.

Branch Manager

A Branch Manager will understand and live the goals of the dealership, with sales leadership and a proven record of delivering excellent customer service and maintaining budgets, goals and delivery. Reports to the CEO and is responsible for driving results.

Operations Manager

The Operations Manager runs the administration department while providing key strategic leadership support to the CEO. In a fast-paced, high-quality organisation the correct inventory, resources and personnel settings are vital. Developing talent and ensuring financial performance is tracking to plan, make this a key role for the dealership.

Marketing Manager

Each dealership undertakes customer marketing to meet sales targets. An understanding of the automotive industry and customer is a must, and traditional, event-based, digital and social media marketing are all part of this Marketing Manager's playbook.

Office Administrator

Be part of a fast-paced and multi-faceted business. With parts, workshop, sales and inventory there is a lot going on and this is a role for a stand-out Administrator using all your skills. You'll be a whiz at Accounts Payable, Accounts Receivable, Vehicle Administration and handy in IT, while also being nimble taking on other administration duties as required.


Choose your region and preferred dealer

  • Northland
  • Auckland
  • Waikato
  • Bay of Plenty
  • Gisborne/Hawkes Bay
  • Taranaki
  • Manawatu
  • Wanganui
  • Wairarapa/Wellington
  • Nelson/Marlborough
  • West Coast
  • Canterbury
  • Timaru/Oamaru
  • Otago/Southland